Shipping Policies
Everything you need to know about shipping, delivery options, and tracking your Case order.
Shipping Costs
- Standard shipping is free of charge for orders over the Free Shipping threshold (excludes sales tax and eGift Cards). No promo code is required for free shipping.
- Orders that are below the Free Shipping threshold are charged $8.95 for standard shipping.
Order Processing & Shipping Times
Your order should be processed and shipped within 2-3 business days and will be shipped using standard ground delivery.
Engraved Orders
Please allow up to 10 business days for us to process and ship your custom order.
Some exceptions may apply.
Expedited Shipping Options
UPS 2nd Day Air
- Available on eligible orders.
- Orders containing hazmat products (such as honing oil) are ineligible and must be shipped via ground delivery.
- Expedited shipping is processed after payment approval and are generally shipped within 2 business days.
Some exceptions may apply
UPS Next Day Air
- Available on eligible orders.
- Orders containing hazardous materials (such as honing oil) are ineligible and must be shipped via ground delivery.
- Next Day Air orders are processed after payment approval and are generally shipped the next business day after the order was received.
Some exceptions may apply.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Please refer to the tracking link inside the email to see when your package will arrive from the carrier.
International Shipping
Unfortunately, we don't accept orders from outside the U.S. or ship product to countries outside the U.S.