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Shipping Policies

Everything you need to know about shipping, delivery options, and tracking your Case order.

    Shipping Costs

    • Standard shipping is free of charge for orders over the Free Shipping threshold (excludes sales tax and eGift Cards). No promo code is required for free shipping. 
    • Orders that are below the Free Shipping threshold are charged $8.95 for standard shipping.

    Order Processing & Shipping Times

    Your order should be processed and shipped within 2-3 business days and will be shipped using standard ground delivery.

    Engraved Orders

    Please allow up to 10 business days for us to process and ship your custom order.

    Some exceptions may apply.

    Expedited Shipping Options

    UPS 2nd Day Air

    • Available on eligible orders.
    • Orders containing hazmat products (such as honing oil) are ineligible and must be shipped via ground delivery.
    • Expedited shipping is processed after payment approval and are generally shipped within 2 business days.

    Some exceptions may apply

    UPS Next Day Air

    • Available on eligible orders.
    • Orders containing hazardous materials (such as honing oil) are ineligible and must be shipped via ground delivery.
    • Next Day Air orders are processed after payment approval and are generally shipped the next business day after the order was received.

    Some exceptions may apply.

    Order Tracking

    Once your order ships, you will receive a shipping confirmation email containing your tracking number.

    Please refer to the tracking link inside the email to see when your package will arrive from the carrier.

    International Shipping

    Unfortunately, we don't accept orders from outside the U.S. or ship product to countries outside the U.S.

     

     

     

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